Knowledgebase - Raid Host

File and Directory Permissions - Shared / Reseller Hosting On our shared and reseller hosting packages the file and folder permissions are normally...

Login to FTP or SFTP via Windows Explorer Open any Windows Explorer window (My Pictures, My Documents, My Music, etc) Replace the text...

My FTP client says too many connections The server will often reject a new FTP connection if too many are open for any given account. If...

Recommended Free FTP or SFTP Client We recommend our customers use a free but feature rich FTP Client called FilZilla. You...

Retrieving directory listing issue with FTP over TLS cPanel WHM This relates to cPanel servers running CSF. Since a recent update to the FTP software client...

Some files fail to transfer when using FTP/sFTP When uploading many files at once (a CMS, for example), it is not uncommon for a few of the files...

What Is Anonymous FTP or SFTP? Anonymous FTP is a setting which allows users to login to your FTP server anonymously by not...

What is an FTP or SFTP account? FTP (File Transfer Protocol) is a method used to transfer files between your computer and the web...

Which directory do my files go in? By default, logging into FTP will open the root directory of your account. In order for files to...

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